A numerical summary of the results of customer feedback on mediation in criminal and civil matters has been published in THL’s summary and cube interface (TIKU). Feedback has been collected from all mediation offices.

A summary refers to a pre-prepared compilation of key information on the topic. The cubes enable a more versatile examination of the data.

Through the link below, you can view the feedback in the cube interface. There you will find, in cube format, the overall feedback on mediation in criminal and civil matters, as well as the available summaries (response distributions by age, gender, status and region, and response distributions to the feedback questions).

Feedback on the mediation service for criminal and civil matters