Implementation of the field system (KEJO) in social welfare

The objective of the project commissioned by the Ministry of Social Affairs and Health (STM) is to ensure the controlled implementation of the joint field system (KEJO) in social welfare.

The project will design and roll out an operational model for the implementation and use of KEJO in social and crisis emergency services, as well as define the data content used in KEJO by these services. The project will also identify and prepare development requirements for the field system arising from social and crisis emergency work. In addition, the project will develop the secondary use of data obtained from KEJO.

For the first time, the shared system will make it possible to obtain comprehensive and nationally harmonised information on the tasks and operations of social and crisis emergency services. The implementation of the KEJO field system in social and crisis emergency services across all wellbeing services counties will strengthen authorities' capabilities in preparedness and contingency tasks.

During the project, several benefits of KEJO implementation have been identified:

  • Updating task information between the Emergency Response Centre and social and crisis emergency services maintains a shared situational picture.
  • Communication between authorities is strengthened, cooperation becomes easier, and overlapping work is reduced.
  • Multi-authority tasks benefit from a shared situational picture of task progress, improving clarity in leadership and operations and increasing safety.
  • The visibility and role of social services as a security authority is reinforced.
  • Task management in social and crisis emergency services becomes more consistent.
  • Nationally standardised data content and national data collection provide a foundation for development both nationally and within wellbeing services counties.

Goals

  • Controlled implementation of the joint field system in social welfare.
  • The functions of KEJO support the operations of social and crisis emergency services in normal conditions as well as during disruptions and exceptional circumstances.
  • Task information obtained from KEJO regarding social and crisis emergency services is of high quality and is utilised for operational development both regionally and nationally.

Implementation

The project plans and implements a pilot deployment of the field system (KEJO) in the social and crisis emergency services of two wellbeing services counties. Based on the experiences from the pilots, a plan will be developed for rolling out the system in social services across other wellbeing services counties.

Operational models developed during the pilot and production phases will be compiled into a handbook. The handbook will be updated and supplemented as knowledge grows. The first version will be published in 2024 on the Koulumaali.fi platform in the Social Services KEJO course.

The definition of development requirements and data content, as well as the planning of training materials and secondary use, will be carried out in cooperation with subject matter experts from social and crisis emergency services. THL's health and social care information management experts will also be involved to ensure that development aligns with national health and social care information management guidelines.

The project coordinates and supports the implementation of KEJO in social and crisis emergency services through meetings and various support materials. Production-phase implementations will take place during 2024–2026.

Funding

Ministry of Social Affairs and Health (STM)

Partners

Ministry of Social Affairs and Health, National Police Board as the owner of the KEJO system, Social and crisis emergency services, Valtori, Wellbeing services counties

Contact details

Johanna Virtanen

Senior Planning Officer
tel. +358 29 524 7214
[email protected]
Johanna Virtanen (LinkedIn)

Eve Moilanen

Senior Planning Officer
tel. +358 29 524 7023
[email protected]

Updated:

Information management in social welfare and health care Management of social and health services Security and violence