Lotta Virtanen

Official title: Researcher 
Tel. +358 29 524 8047 
E-mail: [email protected] 

Expertise 

  • changing work and staff well-being in the digitalising health and social care sector 
  • client-centred digital services 
  • artificial intelligence in health and social care 
  • surveys and qualitative research 

 Primary duties 

  • research and expertise in the digitalisation of health and social care 
  • coordination tasks in the DigiIN project 

  Education 

  • 2022, Master of Social Sciences, Social and Health Research and Management, University of Helsinki 
  • 2020, Bachelor of Science, European Public Health, Maastricht University, Netherlands 

Professional background 

  • 2022–, Researcher, Service System Research Team, THL 
  • 2020–2022, Research Assistant, Service System Research Team, THL 
  • 2020, Guest Researcher, Health and Social Care Research Unit, THL  

 Language skills 

  • Finnish (native) 
  • English (excellent) 
  • Swedish (satisfactory) 
  • Danish (satisfactory) 

Current projects 

Previous projects 

2020–2021, The role of digital and other remote services in promoting health and well-being during the COVID-19 era (DigiCOVID project)  

Publications and research 

Below are examples of publications. A comprehensive and up-to-date list of publications: ResearchGate 

Scientific research articles 

Conference abstracts 

Project reports 

Kyytsönen, Maiju, Aalto, Anna-Mari, Virtanen, Lotta, Kainiemi, Emma & Vehko, Tuulikki (2024) Patients' perceived access to healthcare : comparison of in person, phone call, and telehealth appointments. Data Brief 22/2024. Helsinki: Finnish Institute for Health and Welfare.  

More information online