The adult population's well-being and health – Healthy Finland survey 2024

Trust in health and social services has deteriorated – client satisfaction remains high

In 2024, only about one half (54%) of Finnish adults trusted in the functioning of health services, whereas in 2018, the share was still 80%. Similarly, only 42 per cent trusted in the functioning of social welfare services, compared with 64 per cent six years earlier. Trust has deteriorated for both men and women of working and retirement age.

Trust in the functioning of health services was highest in the wellbeing services counties of Central and South Ostrobothnia and Kanta-Häme, where nearly two out of three trusted health services. By contrast, the situation was the poorest in Central and West Uusimaa, Satakunta and North Karelia, where less than half reported trust in health services.

Trust in the functioning of social services was highest in Central and South Ostrobothnia and South Savo, where approximately half reported trusting social services. Trust levels were the lowest in the wellbeing services county of Central Uusimaa, where only one in three trusted social services.

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Statistical figure, main results are described in the text. — Trusts in the function of health services (%) by gender and age (20–64 years and 65 years and over) in 2018, 2020, 2022 and 2024.

Tables

Background information

Description of the statistic

The adult population’s well-being and health statistics describes the well-being, health and experiences of health and social services of adults residing in Finland and changes that have taken place in them. The statistics are produced from the data of the sample-based Healthy Finland survey. The survey was implemented for the first time in 2022 and it combines the previous survey FinSote and the health examination study FinTerveys.

The data of the questionnaire part of the Healthy Finland survey are collected using questionnaire forms that can be answered by post or online. The respondents are at least 20 years old and have permanent residency in Finland. There is no upper age limit. In 2024, the survey was sent to 61,600 randomly selected people (total of 2,800/ wellbeing services county), based on the information of the Population Register Centre.

The results of the Healthy Finland 2024 survey are largely comparable with the results of the previous Healthy Finland 2022, FinSote 2018 and 2020 surveys, as the data collection method and several research questions have remained almost the same in the surveys.

Source

Aikuisväestön hyvinvointi ja terveys – Terve Suomi 2024
Vuxenbefolkningens välfärd och hälsa – Undersökningen Hälsosamma Finland 2024
The adult population’s well-being and health – Healthy Finland Survey 2024

Statistical Report 40/2025, 10.6.2025.
The adult population’s well-being and health. THL.